It is terrifying (to say the least) to witness an injury, much less that of your own mother. After a fall on the bridge near Buccaneer Island, the Watson Team’s own Joanie Watson was attended to by Public Safety paramedics in record response time. Cared for, transported to the airport, and air-lifted by helicopter to a trauma center, Joan’s family could not be more grateful to the Public Safety Department for their skill and professionalism.

Bobbie Watson, broker at Watson Luxury Properties, was in awe of Public Safety’s quick response time. What felt like an eternity waiting for paramedics, was only less than 3 minutes.

“You just can’t expect that response time anywhere else but inside of the Ocean Reef Club,” said Bobbie.

Christina Watson, Business Coach and Agent at Watson Luxury Properties, recalls the event, “with deftness they gently put a collar on to protect her neck and head, lifted and turned her to lay her flat on the board and then used the hydraulic lift to seamlessly insert her into the rescue vehicle for transportation to the airport. You don’t realize the importance of the equipment we are blessed to have with Public Safety until you watch a frail woman in no condition to withstand any jarring be placed carefully into the rescue truck with such finesse.”

   

During the entire event, Public Safety Officers offered encouragement and comfort to the Watson family. They were informative, skilled, gentle and held a talent for reassurance that quelled all fears.

Two officers in particular truly deserve extra credit, Officer Marin and Officer Alvarez, both experts in their field. The Public Safety Director himself, Tim James, even personally called Bobbie’s cell shortly after the event to give reassurance and support.

A horrific event was made bearable by the Ocean Reef Public Safety Department. Our Joanie is doing well and we can't wait to welcome her home. Thank you Public Safety.



Posted by Roberta Watson on March 5th, 2019 3:27 PM